Privacy Policy & Cookies

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We never sell personal data

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Document

Privacy Policy

01 Data controller

The data controller is EliteMotion, based in Poznań, Poland.
Contact: kontakt@elitemotion.pl | +48 728 978 399

02 Data we collect

Depending on how you contact us, we collect:

— Full name, phone number, e-mail address
— Journey details: date, time, route, number of passengers
— Content of messages submitted via the contact form
— Technical data: IP address, browser type, cookies, visit duration

03 Purpose and legal basis

Art. 6(1)(b)

Booking fulfilment and customer service — performance of a contract or pre-contractual steps

Art. 6(1)(f)

Responding to enquiries — legitimate interest of the controller

Art. 6(1)(a)

Marketing — only with your explicit consent, which may be withdrawn at any time

Art. 6(1)(c)

Legal obligations — accounting, documentation, tax requirements

Art. 6(1)(f)

Analytics and website improvement — legitimate interest, anonymised statistics

04 Retention periods

12 months

Contact form data

3 years

Booking data

5 years

Accounting documents

05 Recipients of data

We share data only with trusted parties supporting our operations:

— Hosting provider (server lh.pl)
— E-mail service provider
— Accounting office / legal counsel
— Google (analytics — anonymised statistical data only)

We never sell personal data. We do not transfer data outside the EEA without adequate safeguards.

06 Your rights

You have full control over your data. At any time you may:

Access — find out what data we hold about you

Rectification — correct inaccurate data

Erasure — request the "right to be forgotten"

Objection — object to processing

Restriction — restrict the scope of processing

Portability — receive your data in electronic format

To exercise the above rights, write to kontakt@elitemotion.pl. You also have the right to lodge a complaint with your national supervisory authority.

07 Data security

We apply appropriate technical and organisational measures: SSL/TLS encryption, restricted access to systems and regular security audits. Your data is safe with us.

08 Policy changes & contact

We reserve the right to update this policy. Material changes will be announced via a notice on the website. The date of the latest update appears in the document header.

Data protection enquiries:
kontakt@elitemotion.pl | +48 728 978 399

Cookie Policy

Cookies are small text files stored in your browser. We use them to ensure the website functions correctly and to continually improve it.

Necessary

Essential for the website to function. They do not require your consent and cannot be disabled.

ALWAYS ACTIVE

Analytics

Help us analyse site traffic (Google Analytics). Data is anonymised.

REQUIRES CONSENT

Marketing

Enable remarketing and personalised advertising. Activated only with your consent.

REQUIRES CONSENT

How to manage cookies

— Change settings in your browser preferences (Chrome, Safari, Firefox, Edge)
— Delete stored cookies through your browser settings
— Withdraw consent by clicking "Necessary only" below — this resets all preferences

Your consent preference is stored in your browser's localStorage for 365 days.

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